North Strand Mechanical Heating & Cooling

Chris was our technician and he was terrific as always. He’s been to our residence for annual maintenance twice now and is knowledgeable, friendly and takes the time to explain things after a thorough maintenance of our mini split system.

Eli was amazing to deal with yesterday. Patient with our dogs and my very elderly grandmother. Answered my multiple questions with intelligence. Very capable and didn't even scoff at the terrible crawlspace.

They have been to my house several times for the same issue. My Master bedroom unit was not working. They send out inexperienced techs who are very nice but really don't know what they're doing. They continue to charge me every time they come out replacing things that don't need replaced. Finally, the last tech figured out that the drain was clogged. I will never use them again!

Whoever is driving truck 63 today, needs their license taken away. I was driving on 501, when this driver decides to come into my lane WITH NO TURN SIGNAL AND NO SPACE FOR HIM TO GET OVER, an inch away from hitting my car with my toddler in it!! If it wasn’t for me slamming on my breaks at the right time, he would have hit me. The man could have caredless that he could’ve caused an accident on a very busy road. He continued to smoke his cigarette and play on his phone, all in one hand, as he was driving. This is very unprofessional for a business to have drivers who are blatantly careless on the road. Utterly unacceptable.

North Strand has been servicing our short term rental for a few years. We recently had an emergency situation at 10 pm on a Saturday night. I received a call at 10:15 that Mike could stop in and help sort things out. He not only got things up and running but also flushed and fully serviced our system. Thank you for helping us and our guests!