North Texas Mechanical

Scheduled an A/C service call and was given date with time between 8am and noon. Shortly after noon I called Carl since no one had shown up and no one had called. Carl said they had an emergency replacement and couldn’t come until late in the day or tomorrow. I asked why had they not just called to let me know and Carl became rude and exasperated. Cancelled service and will go with another company. Disappointing since I had used them previously to replace two compressors and was pleased. Guess Carl believes his time is more valuable than anyone else.

Waited all day for a technician to come give us an estimate on a brand new unit. Our AC is completely out, and we have a newborn baby in the house. He shows up minutes before closing time and he takes no time with us, took a couple of pictures, states he won’t be able to give us an estimate because his “boss man” is on vacation, and told us that we shouldn’t use them anyways because their products are going to be more expensive than most other companies. Shame that this company would waste their time like that, as well as show such a lack of quality and care to their work.

I've been using this company for over a decade. They are always timely, professional , helpful, and reasonable. Unlike other companies, they care when your AC goes out and it's 100 degrees outside. They have repaired issues for me that Home Warranty Company contractors refuse to fix, and do the little things that make us feel like a valued customer. I'll never call anyone else! Thank you David & Karl.

We love North Texas Mechanical! Me, my parents, and my in-laws all use this company and have been very pleased with their service. They are genuinely good people who truly aim to help you, not take your money like other A/C companies. Can't say enough good things about them!

I HIGHLY recommend North Tx Mechanical. I’ve been using them for almost 20 years now! They are consistent, reliable, dependable & reasonable. I recommend them to my family, friends & neighbors. My AC was broken & they had it fixed asap! I appreciate them so much.