Northwoods Heating & Cooling

Tried to get repair service for my geothermal system for about 4 months and had to call again every week to get an update on the schedule. Whenever I’d call to ask about when they could take a look at my system, they were always super busy somehow and told me to call again in a few days. I finally get a date they would come out when I happened to be out of town. I was never contacted about issues, scheduling, or anything. I come home the next week to find they never showed up and did the repair. I will be permanently taking my business elsewhere with an all new system that anyone can work on. Worst customer service and business organization I’ve ever seen.

Very attentive service, great knowledge of work, did a bid never showed, didn't call me after several unanswered phone calls went to competitor