NW Softwash, LLC

Amazing response inquiry and turn around! I submitted and online inquiry, to which I received a reply of “…we will get back to you with 30 minutes if submitted during business hours.” My first thought? Okay…I’ll be impressed. Not only did they call in 30 minutes, I had my quote by that afternoon based on images of my property (we have a clear and updated google view that made estimating easy). I approved the next day, confirmed schedule by end of day and had my service completed within one business week! Good communication on arrival time, including picture of the technician arriving to my property made it easy to trust who would be pulling up - bonus - fully outfitted vehicles that are professional! Brightened the natural cedar and did their best to protect our siding in the process. Than

They've done my siding twice with great results, and just now took care of my super-mossy driveway. There was a miscommunication during the estimate process about services and surfaces, and they immediately took steps to make it right, financially. The technician, Ford, checked in with me at each stage to make sure I was happy and to fine-tune the areas to be cleaned. Really appreciate the communication and attention to detail!!

Then scheduling process was excellent. I was very impressed with the contact updates for our gutter and driveway cleaning. On the morning the work was scheduled I received a txt with the technicians picture and location to include the estimated time of arrival. Ford was our tech. He explained what he would be doing and set up his equipment. Two hrs later Ford was done, had cleaned up and asked me to walk around with him to ensure I was satisfied. I recommend NW Softwash if you need this sort of maintenance!

This crew is simply awesome! This is our second time using NW Softwash, first time for Christmas light installations. Their professionalism setting up our appointment, promptness and ease of communication was outstanding. Their overall professionalism makes it a no-brainer to call them again. Marshall specifically was exceptionally friendly, courteous, and very safely harnessed on a crane over our three-story house. He was just a joy to work with throughout the day. I can’t say enough good things about him and our second experience. I 100% recommend NW Softwash and the entire team.

Just got a quote from NW Softwash's "Matt R." to softwash the siding of my home -- the same project they completed very well on the same house 3.5 years ago for $575. He sent me a quote to do the exact same project for me for $800 --- that is a 39.13% INCREASE for the same exact service on the same exact house! That is utterly ridiculous, and irresponsible business. Price gouging if I ever heard. I politely inquired for some sort of discount and to at least COMPETE with what I paid them before and to at least COMPETE with a discount quote I received for the same service from Grant Roofing. His reply? No. "That is our current pricing that accurately reflects our quality of work and commitment to your project." No amount of PR-speak mumbo-jumbo reply can justify paying $225 more than I did