Oasis Pools

What a poorly run business and honesly surprised that they are still able to stay in business. Oasis installed our pool years ago. After trying to resolve an issue with it, we asked Oasis to help to come up with a solution. Ed was such a terrible communicator and ultimately left us high and dry on a solution and wouldn't even return our calls to give closure. Not the way to run a business and not a way to treat people. My advise...stay away and look elsewhere for your pool needs. As many other reviews share, he just doesn't really care.

RUN from this contractor - Ed Reed. They dug so contacting dig safe and broke my sewer pipe, whn installing light they used a plastic bag instead of gasket and it leaked. I had to hire someone to find leak bc Ed couldn’t find it. He left 500lb stumps in my yard to dispose of and refused to put in ladders. Horrible business man and contractor.

Just had Ed do a liner replacement. Excellent job. Ed installed the pool in 2002. The install was perfect and we have had no issues for 16 years. The liner was a 15 yr liner so we can’t complain about the service. We call Ed he pulled the original file, we picked out the liner and we had a complete install in less than 3 weeks. He shows up when he says he is going to, you don’t have to chase him to do the job. We recommend him to all our friends and have never had any complaints....

DO NOT USE OASIS POOLS!! I made the mistake of using Ed and it was a disaster. He never installed the pool ladders and said that was MY responsibility. He left huge stumps and debris all over my yard and said that cleanup was MY responsibility. He dug up my sewer line and said that was MY fault because I did not tell him it was there. He dug up water and electrical lines running to a shed and he backfilled without ever telling me that he dug up the lines. Ed also gave me a "free" chlorinator. I later found out that he did not install a backflow valve between the chlorinator and the filter pump so that whenever I turned off the filter, the superchlorinated water would drain backward into the pump. Eventually, it rotted out the pump. After installing a new pump every spring, the guy

We had an in ground swimming pool installed in 2010 .....every time there was a problem, Ed was always to busy and would get back to us needless to say he never did.....now we are having liner problems and we have 20 yr warranty and we need the serial number it is not on our paper work, called three times, sent three text out to him and still no answer....he is very good at becoming a GHOST when something goes wrong, but can easily appear when he thinks he may have a new sale that involves money in his hands. I would never recommend this company to anyone.....don't be fooled on how nice and interested he is when there is a sale about to be made, because people, once he has your money you will not see him again, and also you cannot leave a voice mail for him because his mail box it is alwa