OGD Overhead Garage Door

This was the first company I called and I received prompt service (within 1.5 hours) for a broken spring on my garage door. Instead of quoting me over the phone, the price for a replacement spring, they quoted me on site for 2 springs and new rollers to give me "peace of mind" in case one of the springs were to break again. I don't like being sold fear tactics but bc there had been an ice storm that morning and I had to handle urgent matters at work, I told my wife to accept the "fear factor/ peace of mind" quote because I didn't have time to haggle. Well later in the afternoon I found the company that replaced the spring 7 years prior to that and got a quote from them just to compare and to my surprise, OGD charged me $269 more for the same work the other company quoted me. While OGD pro

I’ve used this company three times over the past few years, and while they are prompt and responsive, the pricing and use of subcontractors have left me frustrated. First visit – 2022 The spring on my garage door broke, leaving the door stuck shut. I needed the repair immediately to get my car out, so I had them replace the spring, rollers, and adjust the system. The total was $747.23, including an $18.23 credit-card surcharge. The work came with a 5-year parts warranty and 30-day labor warranty. I don’t recall whether a subcontractor was used on this visit. Second visit – about three years later The spring was fine, but the cables jumped off the pulley and the door was stuck halfway open. This time a subcontractor showed up—the van had a different company name than the one I called. I w

Darren U. was fantastic. He attempted to fix our old unit for FOUR HOURS. After exhausting all options, he informed us that the unit had to be replaced. The first company we called simply took one look at the unit’s age and said it couldn’t be fixed. Darren tried everything he could to fix the current unit and save us unnecessary costs. He then installed the new unit AT A DISCOUNT and educated us on all of its options. Would highly recommend.

Called OGD due to a major issue with my garage door. They had someone in at my house within the hour. Their rep (Seth) took a look, diagnosed the problem, and provided a fair estimate. He returned right on time and went above and beyond to get the problem fixed. Will definitely use them again if needed.

Darren was helpful and knowledgeable. He arrived towards the earlier time of our scheduled window, which I appreciated since it was so cold that morning. He diagnosed the issue, explained the repair package and pricing and got to work on repairing the door. OGD has repaired other parts on our door before and while I hope we don't have to call them anymore, would call them again.