On Call Restoration

I recently had the pleasure of working with On Call Restoration, and I can’t say enough good things about my experience. From start to finish, John Tetenes and his team were incredibly professional, responsive, and thorough. They handle everything related to fire, water, mold, and smoke restoration with expert care and attention to detail. John clearly takes pride in his work—he explained every step of the process, made sure we were comfortable with the plan, and his crew treated our home like their own. They arrived on time, worked efficiently, and left everything spotless. It’s rare to find a company that combines quality workmanship with genuine customer care, but On Call Restoration delivers both. If you ever face damage from water, fire, mold, or smoke, I highly recommend On Call Re

On call restoration is above excellence. I will give more than 5 stars if there is an option for it. I had a flood from the first floor to the basement. They have different teams came to my house for different task. They are all professional to do their work. They are treating your house like theirs. They don't waste your time neither. Each team came to do their own task and every task is in order. The work they do is above my expectations. It is not a easy feeling when you have a flooded home. On call restoration definitely easy my anxious feeling. I can focus at my work due to their professional work ethic. Thank you On call restoration

I am a local agent and reached out to John from a referral from another agent who had used them in the past. John was quick to respond and was very clear on what was needed to be done in the most cost efficient and timely manner. I will definitely be referring him business. Very professional, knowledgeable, and easy to work with.

John and David and their entire work crew were professional and got the job done. During this freezing weather, we dealt with a water pipe break and water damage. They pulled up my kitchen floors (two layers) and set up the fans and dehumidifier to ensure no mold damage. They knew what to do and they did it. Thank you guys! Marie Brauer P.S. They traveled from Long Island to Staten Island.

John and his team put my mind at ease as we addressed a moisture issue in our brand new home. They worked quickly and made great recommendations to us to prevent further issues in our home. Pricing transparency was very helpful and Vanessa was very helpful in communicating status updates. Recommend 10/10 should you ever need their services!