One Hour Heating & Air Conditioning

Awful experience. Technician told me he needed me home that I was his first stop and what time he would be there that same day. I took off work early and waited 3 hours in a hot house, I called him back and was told he was pulled off the job for something else and I had to wait another 3 hours for another technician. He found the problem and I had to wait 3 days IN A HOT HOUSE for the part to come in Part comes in and could you guess that something happened and they won’t be able to come replace for another 2 days IN A HOUT HOUSE!! But don’t worry everyone is sorry for the inconvenience but no sir we can’t do any discounts for the inconvenience but here have another “we’re sorry” those are free. How does this company have a good rating is beyond me??

Called and canceled 4 months ago but apparently it wasnt on the " recording ". However when there system stopped charging certain accounts they had all the records. Wasnt avoiding paying but I called in June to cancel and now they want it all. Charge me for 4 months or send it to collections.

5 star doesn’t do justice with how phenomenal these guys are!! I had the immense pleasure of meeting Carlos, whom is one of the most genuine, honest, nicest people I have ever met. He truly cares, and it’s obvious. Same goes for Lee-whom is the one in charge of everything. My interaction with him mimics the same interaction I had with Carlos. Absolutely phenomenal and both went above and beyond to help me through the entire process. I received lower estimates from other companies (and higher estimates as well), and I chose these guys based on my interaction with them, knowing I was dealing with honest, upfront, incredibly kind people. You can’t put a price on peace of mind-trust me-these guys are worth paying a little more! Thank you, Thank you, Thank you!!!

Caleb did a fantastic job. He was very professional and so friendly. He was very thorough but also got our job done quickly. We would like to have Caleb as our technician every time if possible. Thank you so much!

Caleb White did a great job!!! He was friendly, courteous and took time to explain what he was doing & why and answered any questions I had in a very respectful manner. He is a great asset to One Hour company from this customers perspective.