One Hour Heating & Air Conditioning® of NWA

David was kind and professional to work with. Company was very communicative through the repair process and as accommodating as possible in an emergency to keep us warm! Highly recommend and would use the again

Thank you, One Hour! David came to assess our system after it started to struggle keeping up with the super hot temperatures outside. He had to come back twice to troubleshoot and undo issues caused by a different company and each time he was super informative, patient, and thoughtful. He took time to explain the issue we were having and showed the actual data he was working off of and took time to help me understand what each of the measurements meant. He was always responsive and made us feel like our home’s problem was important to him. We are definitely happy to be a part of the continual service and feel confident that we’re in good hands!

They were great! Office tangled with insurance with us and helped us get everything set up the way we needed. Complicated repair (old house) and they still got everything figured out. They kept in communication about progress throughout the project and answered all our questions

Highly recommend! I called after finding my vent dripping water and these guys arrived within an hour (they said to expect them in the afternoon). The techs were polite and knowledgeable. No pressure for extra services and gave me options for fixing the issue. Will definitely keep them on speed dial and for any future HVAC issues.

On time and willing to help! Called them in the morning and had a tech at our hole btmy the early afternoon. Their tech, David B., was cordial and knowledgeavle. He did a good job explaing the issue and checked multiple items. Replaced the capacitor in our heat pump for the pool in about 20 minutes. Pool heater is back up and running.