Orkin

Amherst, NY · Pest control service

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Amherst
#17
of 36 home service pros
City Percentile
40%
rating percentile

Orkin is a home service pro located in Amherst, NY. It is one of 36 home service pros listed in Amherst. Its 4.5-star rating matches the Amherst city average of 4.5 stars. It ranks #17 of 36 home service pros in Amherst. There are 10 photos associated with this location.

About Orkin

With over 125 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our Orkin Pros at 15 Hazelwood Dr #110 provide customized pest and termite control across... More

Customer Reviews

★☆☆☆☆ 1.0 Karthikeyyan S · Feb 2026

They don't deserve even 1 star. I am writing to formally express my dissatisfaction with the service provided to my property. On multiple occasions, the incorrect service has been performed. Appointments have been scheduled without adequate notice. There have been instances where my tenants were either not informed, not at home, or did not observe an Orkin technician onsite(we have 24*7 cameras, where Orkin pro was not seen on that day). Furthermore, it has been extremely difficult to reach your team by phone when attempting to reschedule. I also want to highlight a recent experience that added to my frustration. When I contacted this branch manager to discuss these concerns, the call was disconnected in the middle of our conversation, and I did not receive a return call. This lack of com

★★★★★ 5.0 Mary McGorray · Oct 2025

Mr. Dennis T. From Orkin was the most outstanding representative for Orkin. He was extremely knowledgeable about his work, and spent time with us, reassuring us. His professionalism was incredible. He sat and took time with us, and accommodated our concerns. I would recommend Mr. Dennis T. To anyone who wants their problem solved. I felt as if we had a friend help us. He came almost immediately, resolving our real concern. The entire experience with Orkin was superb, with good communication from the main office. Even the intake interview was very helpful with Mike. 5 stars to Orkin and their representative, Mr. Dennis T. Drs. Mary McGorray And Robert Moskowitz

★★★★★ 5.0 Jacqueline Seeloff · Dec 2025

They responded the same day. I had called several others but could not get any appointment until after the holidays. Very happy with the service. Katarina was very friendly & professional.

★★☆☆☆ 2.0 Patricia Allen · Oct 2025

Although Katie was an excellent customer service person, I didn't realize I was going to get a couple of mouse traps I could have gotten from the hardware store. A couple of holes filled (not all) no receipt, no email explaining anything that was done or future service. Although they had no problem taking my $188.00 dollars. Plus, a monthly charge.

★☆☆☆☆ 1.0 Chris Mccauley · Oct 2025

If there was a negative star chart, that might work better to describe this company, my parents hired them back in March to seal up the the house with this new service they provide, they then came out and filled cracks in my foundation with spray foam and also filled a crack in my brick wall with spray foam as well which then caused the loose bricks to almost come falling out, so after months of calling and getting no one and a full mailbox, and telling the employees who were coming monthly that I need to talk to a manager, finally 7 months later my wife finally gets a hold of someone and sets up an appointment, so last Tuesday were supposed to have an appointment between 12-2 with a manager, nobody showed nobody called, crickets so I called every number I could find to try and find out wh

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Pest control service

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