Orkin

Have been using Orkin service for 5+ years. Tech Steve M (Elk Grove Ofc) has been our home tech for most of that time. First met Steve when he was assigned to our house because of an ant and flying ant (Carpenter ants) infestation in our family room one year. We figured out the ants probably appeared because of a recent new sliding door replacement and the subsequent disturbing of walls during the door installation process. Steve came to the house the same day as my panicked call. He was calming, personable, & took care of the loathsome problem. Haven’t had a problem since! Have asked for Steve ever since! He is very knowledgeable about products and best remedies, and always accommodating to our schedule. Highly recommended!! A+!!

I’ve had a very disappointing experience with Orkin. They are not good at keeping scheduled times, and when they do come out, the service hasn’t helped. I called about an ant problem, but instead of solving that issue, they sprayed chemicals that seemed to make the ants worse and left me pads for catching mice—which I don’t even have. On top of that, nobody follows up or calls back after visits. Very unprofessional and not effective.

It has been absolutely fantastic for more than 2 years! Nate is a wonderful person. Very nice, very quick, very knowledgeable. And hits every spot around the house. Nate always asks us if there is anything else and asks how it has been with no bugs 😃

Sally Quick is AN AMAZING asset to your company! She is one of a kind, caring, actually listens to your concerns and helps as soon as she can. You guys need to acknowledge her and be grateful ♥️ Thank you "Ms. Sally"

Orkin sent me a racist technician that asked if the person who lived in the trailor before me was Mexican, because "They just have a lot of roaches." He did not listen to the issue I am having. He did little to no work and I have been charged $190 dollars. I feel like I have been robbed and insulted. I have contaced them twice already since, and I'm waiting to hear back from them. Orkin promised me they would "make it right". I will remove this review if they actually get back to me but I seriously doublt they will.