Orkin

Great service call today with Sparrow. I feel I was met with true professionalism and all my concerns were addressed along with future troubleshooting and recommendations. Sparrow took the time to listen, evaluate, and made me feel as though I was a valued customer!

I’m not one to write reviews, let alone bad ones, but after a terrible experience with this company (and them being incompetent enough to send me a review solicitation link) I now can’t help myself. Throughout their three visits they ignored my instructions, damaged my property, and then didn’t show up when coordinated with my tenants. I understand hiring a franchise over the local option for convenience and reliability but in the case of Orkin they fail in both categories gloriously.

I have an issue with Moths. I paid $350 for the size of the house and it was just my stairs and landing that got sprayed. I was told it would be the whole house. There was no need to do whole house but I paid for it. The technician that came out was very nice. They reluctantly refunded me $100 but it took almost a week for someone to get back to me. I was overcharged for such a small job

My Service Technician Marisol Galloza for Orkin Service was very thorough. On a routine service call He discovered a space along the wall near basement door and plugged it so mice can't get in. Also discovered a space outside near pipe of central Air/heating unit and blocked that as well.

Our home is in great hands with Steven. He’s thorough and very considerate. He keeps us informed and is super professional.