P & B Heating & Air Conditioning Corp.

P&B recently installed a heat pump system in my home, and the entire experience was excellent from start to finish. Communication was clear and proactive throughout the process, which made scheduling and decision-making very easy. The team was highly professional, knowledgeable, and respectful of my home. They arrived on time, explained what they were doing, answered questions thoroughly, and left the space clean and organized when the job was complete. Overall, this was a very positive experience, and the quality of work reflects a company that takes pride in what they do. I would absolutely recommend P&B to anyone considering a heat pump or HVAC installation.

I really wanted to like P & B, because they knew right away that my roofer had damaged the A/C copper pipe with a nail, causing refrigerant to leak, after four other technicians from another company were stumped. (The roofer also dropped nails into the unit, shorting something out.) The roofer had the refrigerant replaced, and I had the electrical issue repaired, but I called P & B back to check the function of the unit, as it didn't seem to be cooling properly even after those repairs, and my indoor humidity was suddenly very high (81%), also making me think there was an issue because it had never been anywhere near that. When P & B came the other day, the technician said the unit was again a little low on refrigerant and added some to correct it. He was very friendly - no issues there.

I reached out to P & B heating and air conditioning because of their reviews, being located inside of the town of Babylon and they are listed as a Ruud certified dealer (the brand I own). I needed my outdoor condenser to be discounted so it can be moved away from the house so a concreate patio could be poured. The women who answered the phone was very helpful and understanding. we scheduled the appointment for the discount and the price for everything was given up front. the reconnect was scheduled after construction. The two techs that came (one for the discount and one for the reconnect) were very professional. Both came in a marked van and they were early for both appointments. I received text and calls to confirm times as well from the office and techs. Both explained to me what

As soon as the technician arrived at my house for a repair call, I was not impressed when he started to complain about the attic's access entry, which was located in the hallway. I offered him my ladder to use because he was so insistent about it, but he turned it down. Rather, he went outside to inspect the other component of the unit, and after ten minutes and a $200 bill, I was informed that they do not fix leaks. A new system is required. My unit is old and I may need a new one but I do not trust this company to do since their Tech's. have attic issues and $190 for ten minutes is to much for me.

They installed hvac over the summer has been working perfect. Better quote than everyone else and did exactly what i needed, when everyone else said it couldnt be done.