P & M Air Conditioning and Heating

One of their techs blows through the stop sign at the front of our neighborhood almost daily (lives in my neighborhood). Doesn't even tap the breaks usually. At some point this guy is going to hit or kill someone with his reckless driving. People often walk their dogs and my kids often ride their bikes near the intersection where he has no interest in following the law. If this company cant be trusted to hire people who drive safely and follow laws when they think no one is watching I would NEVER let them near my house or HVAC. If anyone is unfortunate enough to be impacted by their reckless driving please feel free to reach out to me as a witness in your lawsuit. Unbelievable! UPDATE - Hickory Bend Lane in Pearland is the street where the truck is usually parked as well as the location

P&M was superb. We needed to replace our primary unit (both condenser and cooling coil) and service our secondary unit. We got the 15% member discount (costs an extra $100 up front on the inspection but saved us almost $2,000 in costs). The installing technician flagged our PVC pipe that was not up to code, and they ran all new lines with correct primer and insulation. The crew was timely, communicative, polite and did a great job. They installed a new smart thermostat which is awesome, and they patched the wall conscientiously when they had to cut through a horizontal stud to drop the wire. This is a great company doing things the right way.

This contractor was recommended and assigned through my home warranty service. In speaking with the gentleman, he was immediately dismissive, as though I was inconveniencing him by needing HVAC repair. After a short back-and-forth where he informs me that, essentially, if he were to show up and assess the job being beyond his purview where he doesn't do the work, the paid service fee would not be enough to justify his time. It was as though he didn't want the job JUST BECAUSE it came through a home warranty service. If those are jobs not worthy of your service, don't be part of a home warranty network! Very disappointed and disappointing...

We have used P & M several times for our business. Not only for service issues but cosmetic updates as well. Armando and Sergio have both came out at different times with each of their crews and didn't disappoint. They are friendly, reliable, punctual and honest. Before leaving, they always make sure the job is done right and ensure not to leave behind any mess. Excellent customer service. FIVE STARS! Thanks Armando and Sergio!

I cannot say how secure I am with this company. Over the last 5 or more years they continue to shock me as to their thoroughness, their transparency, and their professionalism. When anyone (in this case Robert the technician) has left my house from P&M I've never felt more secure that my system is in exactly the shape they've discussed with me. In this case, very good shape, cleaned and maintained extremely well. I would do a commercial for this group and I don't feel that way about many, if any services that I get in my home.