Pacific Roofing

As a business owner myself I know that your actions make an impression about how you do business. Pacific Roofing replaced our neighbors roof last week. I'm sure they did a fine job but they left a mess in the surrounding neighbor's lawns. I would not have thought that I would have to ask them to clean up after themselves but I did and even left them a voicemail at the number on their Google page asking them to clean up before they left the job site and gave them permission to go in my back yard to pick up everything that blew over the fence. Well, the next day I went out and picked everything up myself. Plastic strips, tar paper, broken roof boards, trim pieces, nails, etc. Enough to fill two plastic grocery bags. Hope you learn a lesson from this.

We just had our roof replaced by Pacific roofing. I found them to be very professional, responsive and courteous in all our interactions. They kept us informed every step of the process, and did a great job. I would highly recommend them!

I want to start by saying that this was our first time making a claim on anything and I was led to believe by many people that it was a nightmare of a process. Pacific Roofing was one of many companies that reached out right away to be of service. They sent a Sales Rep Mr. Brewer over at my convenience and walked me through the entire process with my insurance company, their side of the roof replacement and damage assessment, and even contacted my insurance company on my behalf when completed to that I was able to get a significant adjustment to lower my monthly premiums. They were with me for the whole process always checking in and asking what they could do to help make the process as painless;ess as possible. The entire time their company reps continued to say, We just want you to get y

We had our roof redone last Friday and they did a fantastic job. Very efficient. In our front yard is a Halloween blow-up decoration that my 4 year olds had picked out just a week prior. During the roofing process, either something hit or someone stepped on the fan to the decoration and broke it. We didn't know of this until I went to plug it in that night. My girls were devastated, and I emailed John to ask for a replacement. He responded immediately, asked for the details of the decoration, and within 3 days of asking, I had a replacement on my front porch. This company has integrity. I would definitely recommend.

Jon was absolutely great in the initial meetings with him. I even recommended him to a couple of friends. After the agreement was signed, that's when the problems happened and he started to not follow through on his word. He wanted to get my insurance paperwork and told me he'd return them in my mailbox. Never did. He told me they'd do a roof drop for my supplies. He never did. I literally have cords coming out of my siding from when the roof was replaced. He still hasn't come to take care of those. For some inside work I needed done, the day he told me he had someone coming for my drywall, I waited around. After calling Jon, he said his guy called out. No communication about it prior to me calling him. He's had my window screens for two months. I have a list of things that needs to be d