Pacific Supply

the guy behind the reception counter has "I am very busy" sticker on the back of his computer screen, basically means if you are a client and need help don't dare to ask him. that's not very nice. the only reason you are "very busy" because of clients like us. I always had bad experience dealing with them. Taking my business elsewhere

Wow. Really nasty treatment by the woman at the counter. Showing me roof tiles was apparently too much to ask. Wouldn’t give price points because something would be special order and told me I wouldn’t want it without asking me what I do want. It was kind of shocking, I’ve never left a showroom so fast.

Called on the phone and had all the answers to my questions and told me to come to look at the samples for the color. The process was easy and fast thanks to Summer and Lisa and I will refer any one needing to buy roofing shingles, forget the big box stores

So my Mom-In-Law needed a new roof, she hired a company which went through Pacific for their supplies. The roof was on for one week, when she gets a notice that they haven’t been paid yet, and are threatening to put a lien on her house for it if they aren’t paid. It shouldn’t happen in the first place, but I’m sorry, one week?! My Sis-In-Law calls and they say not worry about it, it’s just standard practice. I’m sorry what?! So you are gonna threaten a 74 year old widow, with a lien on her home because you weren’t paid after a week?! Y’all need to look at your business practices. If I could give 0 stars I would!!

They had the shingles we wanted, but the first time they sold us the more expensive type. On our second trip they sound us exactly what we wanted.