Paint & Tile

I want to say I debated with myself whether to write a review or not. However, it's been nearly a month and I'm still frustrated with this company. I we t in on 7/16/25 looking g for some transition trim to fix some flooring issues. I was greeted and given over to Kelly, a salesman. We looked at different options and he even went to their stockroom to check for a possible match to what we were looking for. After exhausting our in store options, he showed me some trim ge could order in. My husband and I thought it matched and we asked for it to be ordered in. So far, so good. When we paid, we were told there would be a $25 fee for UPS delivery and the product would be in on Tuesday, 7/22/25. They were to call when they got our order in. On Wed., 7/23/25 I called them around 2pm (they said t

Had a great experience with paint and tile. I'd definitely use them in the future going forward.

RUDEST COMPANY I HAVE WORKED WITH, DO NOT USE. I have a large retail maintenance and construction company that services all the major brands and outlet stores for the entire southeast US. I called Paint & Tile with a multi-thousand dollar offer, and as my colleague was explaining the job, they hung up on her. Thinking it was a disconnect, we called back. No apology, they said they thought it was a recording, we said well, it's not. And what did you think of the job? Is it something you could do? They said well out name is paint and tile, you can look all the rest up, including typical prices. And hung up on us again. So bizarre. We called back and said, look I don't know what you think is happening here, but you're being extremely rude, we're real people here. We're trying to give you busi

Rudest company ever. Not only were they incredibly insulting over the phone when I was asking for a quote on a job, they hung up on me twice. The first time I thought it was a mistake so I called back, the second time they gave me a recommendation of a different company, when I asked them for the contact information of the recommendation, they told me I could " look it up myself". Do not use this company!! Absolutely HORRIBLE!!

Great people to work with! Great products and they always do their best to get what you want.