Palmers,LLC

Palmer Heating and Air, installed a new, 2 ton, Daikin HVAC system for me yesterday. I am impressed with the entire process for this transaction. First, I received three price quotes, for the exact same specs, from area HVAC dealers. Palmer was $2,500 less expensive than the other two. I've had two Daikin units in other houses and I love them. Quiet and efficient. Scott, the owner was efficient and communicated well through the quote process and kept me informed about timing and the process expected during installation. The day of installation, he and his crew, arrived at 8 am, and worked efficiently, and finished up around 1. Their work was excellent, they cleaned up everything completely, and walked me through operating the unit. They even registered my warrantee with Daiken. Quotes and

I believe in using local businesses. Scott is part owner and was totally professional. Licensed and insured He worked and supervised the removal, disposal and the installation of our new HVAC system. They will work with you. Very fair pricing, knowledgeable. And our new system is fantastic.

This was the first time I called Palmer for an issue with my AC. I will definitely call these guys again. They said they would be out at 9am and when my wife outside to go to work at 8:10am Doug was already here. He knew what he was doing and fixed the problem quickly. Very professional. Yall have a lifetime customer, thank you.

Arrived on time to replace my ac unit and furnance. I had to work in the day of install but Scott kept me abreast on what they were doing. I have ac in my home again with the help of Palmers Heating and Air. If you want the job done right give them a call. They will not disappoint and I will be doing business with them always.

Would not use again. Came out, pulled breaker, left it out. Had to text for two days, before he let me know I could put the breaker back in myself. Told me the filter was dirty and needed to schedule a maintenance call. Would not answer the phone when calling for another appointment, still has not responded to calls and emails after more than a week. No AC for over a week and would not return calls. Will not use again.