Paradise Air Inc

My second experience with Paradise Air became a real paradise 🏝After the installer Ed McNeil walked out and refused copper line repair, contacted Air Zero and agreed to the chemical injection to seal the leak. It lasted a summer. I was lucky that real estate agent negotiated work with this company for the penthouse line repair, joined the process and now have real cold air in my condo. This company performs extremely difficult line of work, techs are very skilled, excellent company support when extra help is needed. By spending time on the roof leaned the process and how things have to be done. Think twice about chemical repair which costs big $$$. Call Paradise Air! Thanks to Austin, David, Jose and Tim!

My AC was not cooling the house. I requested a service repair. The technician came out and told me that the Freon was low and that I would need a new system. In speaking he mentioned that he wasn't able to really check outside because the system was off outside. He said a new system would cost $12-15k and set up an appt with a comfort consultant. After he left, I switched out the capacitor and the contact. It started right up. Was blowing 86, now 66! I did not receive a diagnostic document in person or in my email. If I wanted a sales consult, I wouldn't have paid a service fee for a repair appt. Call this company if you want to give them $89 for nothing! *This company goes by the name Paradise on Google and Performance on their business cards.

Paradise Air Customer Care Specialist John Walsh went above and beyond to help my wife and I select and schedule the installation of a replacement packaged-system heat pump for our home. I mean to say that he ochestrated everything, talking with suppliers, couriers and install teams to bring about the job process. I listened while he juggled everything neatly into place and I was impressed! The next day, Nick and Darren from Paradise Air did a thoroughly competent job of replacing my worn-out 3 ton packaged unit with the new and very efficient American Standard model. As with most packaged units, extra care must be taken with the installation process to make sure the unit functions correctly and will be durable - those two did everything properly and well! Afterwards, they cleaned up extre

Paradise was excellent. The install crew for my AC replacement Darren and Nick were very skilled, professional and personable getting the job done right the first time. The office staff of Gabriella and Pam were easy to do business with and very helpful. John the sales and scheduling manager was a pleasure to work with and kept me up to date on everything associated with my job. Highly recommend Paradise Air.

Purchased a home that Paradise had previously done the install of the new A/C system. I had an issue and called them. I immediately received great service from the point of contact and setting of the appointment. Dan was the service tech sent out to check the problem. He was on time, courteous and professional. He took the time to explain exactly what he was doing, what had happened and fixed it quickly and efficiently. He made sure to determine if it was a warranty issue or not and could have charged me, but luckily it was covered under the warranty. This speaks volumes of his honesty and integrity and I cannot recommend Dan and Paradise Air more highly. Thank you for a great experience !!!