Paragon Stairs

Quick turnaround, easy process, everything arrived as it should . Undamaged, easy to install, good customer support. I am an amputee in a wheelchair and was able to install everything but the handrail by myself in three days. Placed inside a silo, the results exceeded my expectations. Inspector was thoroughly impressed how solid it was. This summer I plan on painting over the galvanizing and should have a lifetime of use without rust issues.

We have a small cabin with a loft that we used a ladder for. Scott Lyle helped with our project and everything arrived in great condition. Took 2 of us about 7-8 hrs in total to install. Worth every bit wish we made the upgrade sooner and it makes our house feel so much more practical.

Love the stairs. They were shipped earlier than expected. I had no trouble reading and understanding the instructions. With the help of a friend we were able to get them built in just a few hours. Removed the old ladder and replaced it with the stairs.

From first contact to support during installation, Paragon exceeded all expectations. Excellent customer service and craftsmanship. We are completely satisfied with our purchase and would highly recommend this company.

Structurally, these stairs are excellent.. sturdy, safe, and well-engineered. But for a two story system, there’s a manufacturing flaw that prevents the upper support pole from sliding, as directed, into the lower one. Why? Because the weld seam inside the upper pole makes the fit impossibly tight. We had to spend over an hour grinding off a vertical strip of the lower (male) pole to accommodate that weld joint. This should be simple to correct. If anyone at Paragon had ever tried to actually assemble a two-story set of stairs, they would have discovered the problem. Minor issues: bolts provided for side railings are two short to pass through railing and deck AND have a washer and lock washer and nut. Had to buy longer bolts. Also, center balluster screws not sharp enough to penetrate the