Parker Davis HVAC International

I purchase a 24k mini split from Pioneer. Everything was great from the knowledgeable sales reps to the delivery. The setup was straight forward with the directions being pretty clear to follow. My split was up and running with no problems. Looking forward to to many years of heating and cooling. I will be buying another in the near future. Thanks Pioneer!

I recently purchased and installed a Pioneer 12K BTU Quantum Ultra Mini split system. The unit came with everything needed for the installation and the instructions were very accurate and with enough detail. The unit is working perfectly, it is way more quiet than expected (both ODU and IDU) and the power consumption is very low. It has very nice features including the option to fully control the unit from the cellphone. I am completely pleased with this purchase and I strongly recommend this product.

First time minisplit installer. Pictures are the work in progress. Likely this weekend I’ll add the final lines, evacuate the systems, test for leaks and then enjoy cool and heat in my Arizona garage. A couple friends talked me into doing this project. I found the Pioneer materials to be excellent for a DYI guy like myself. Lot’s of diagrams on the install procedure. This model had the tech features to integrate with my Home Assistant setup (open source home automation system). The price of the main unit and accessories were quite reasonable. I selected the 9000 BTU model for reasonable cooling and heating in my 3 car insulated Arizona garage.

Installed my Pioneer 24k BTU ductless unit over a month ago now. Works great and was easier to install than I originally thought it would be. I did purchase the flexible stainless line set which were well worth the extra money for my setup. There was a handful of times that I contacted support with small questions in which they were extremely helpful and quick to respond. Even the chatbot on their website is incredibly smart and helpful. Overall I have confidence it'll last a long time.

Ordering was good. Product is good. Shipping was prompt, but even after I reached out to the shipping carrier to setup a delivery time, they failed to call me. So far the Quantum Hyperformance mini split is working great for heat. There are some quirks in it's operation that I don't think are correct, and there was a bit of a lack of correct info to get the WiFi working with the app. But it is providing 75% of the heat to my entire house in 15deg F weather!