Patio Enclosures Sunrooms

Quality of the work and materials are good. We love the space. It’s expanded usable space in our home and created an indoor/outdoor environment. The process and timeline maybe didn’t fit favorably with our initial expectations but what construction project ever does? Any frustrations and setbacks were dealt with professionally.

We recently had Patio Enclosures convert our backyard patio into an enclosed sunroom. Overall, we’re very happy with the finished space, even though the process was far from smooth. The project was originally estimated at eight weeks, which I had no expectation that they could meet, but it ended up taking over six months! We were also told we would receive weekly updates, which only happened during the first couple of weeks. As things progressed, it became clear there had been some significant internal issues shortly after we signed our contract. Our salesman, maybe others too, left the company, and it felt like our project details were never fully handed off internally. Most of the delays and confusion seemed to trace back to those issues. The biggest issue we faced was with the ceiling o

We have loved the concept of enclosing our deck, which has given us more livable space. The installation took over six months. The wrong doors were ordered twice. The installation was subcontracted to an outside contractor who tried to figure out how to assemble the jigsaw puzzle. One of our doors broke within the first week. We asked for them to come repair it. They have indicated they’re waiting for the part and that has gone on now for five months. Their customer service is not what I had expected. That has turned a potential positive experience into a very negative experience.

Minus one star for the initial heartbreak, but the Patio Enclosures team came through for us. They designed and constructed a custom addition to cover our basement stairs. The initial work was 98% awesome, but that other 2% left us feeling wronged. We contacted Brady with management about our concerns and he assured us they’d make it right. Soon after Cameron did a site visit to understand the work needed and later Hunter came to add roof shingling, fix some initially shoddy work, and put some serious TLC into making sure we were completely satisfied with our addition. These guys have completely restored my confidence in the company and I’m already thinking about what else I might have them build for us.