Patriot Pool & Spa Formerly (Magnolia Pool and Spa)

Been with this company for about 6 months. They did a great job, but have ALWAYS tried to get me to pay more. One week I got a quote to replace all of the guts in my filter for $878.00. I went to Amazon and bought the parts for $200, then did it myself. Then, a few weeks later, I received another quote for the entire filter for $ 1,700.00. The reason? The filter housing was sun-damaged (Faded). Then, out of nowhere, I receive a $ 3,500 quote to replace the lights in my pool, which I did not request. Of course, I did not approve any of these, and there were many more bogus quotes that I also never approved that I won't bore you with. All was fine until it started raining last month, and then the pool was constantly dirty and dark yellow with algae. They claimed it leaked. So another $800

I’ve been with Patriot Pool & Spa for over two years and, until recently, the service was acceptable. Unfortunately, during a routine filter cleaning, their technician cross-threaded the top of my filter housing. This caused the housing to seize and become impossible to remove. A repair specialist later confirmed the issue and stated the only solution was to replace the entire filter housing. Patriot quoted over $1,000 for the part and $250 for installation. After researching, I found the exact same OEM part online for around $500. I contacted Patriot to see if they would take responsibility for the damage or at least meet me halfway, given that the issue was caused during their service. The only concession offered was a 10% discount off their already inflated pricing, which I found disa

AVOID AT ALL COSTS. Unprofessional and overpriced. The fan wasn’t turning on for my pool heater. I agreed to their $165 for an audit. I was told after paying that someone would reach out to me to schedule a service. The next morning they showed up unannounced and scared the crap out of my wife while I had as at work. I never got to speak to the tech because of this but instead got a quote saying the capacitor was broke and they quoted me $250 to replace what is a $10 part. I’m 3 minutes from Ace hardware who had it in stock. They could have easily just replaced it day of and I would have paid extra but instead they sent me a ridiculous quote charging me $50 for a $10 part and $200 for labor on a part that took me 30 seconds to swap out. I get they want to make their money and turn it into

Since we contracted with Magnolia pools, our pool has never looked better; And we have lived in our home for 18 years. The service is very dependable and timely each week with email notifications when the service is completed.

Walter does a fabulous job of keeping my pool clean! After shopping around, I decided to go with magnolia pools and have been consistently using them for the last two years. They always send an email with photos once completed!