Patterson Storage Warehouse

DO NOT USE!! All of our stored items were covered in rat feces! Upholstered items had holes from rats borrowing in them. Their own people refused to touch the items, and said anything that touched them were destroyed. Patterson claimed to clean the items, but were returned with rat droppings still all over everything. They then denied there were any issues, despite statements from their own people, and plenty of pictures. Absolutely horrible!

Our move was contracted out by the military to PAWC. We incurred tens of thousands of dollars of damage and missing possibly stolen items. The loading crew specifically (Jose) was very unprofessional and on his phone (Bluetooth headset) the entire time. He lied regarding conditions of our goods, had my spouse sign on his tablet, which showed no preexisting damage to our items. But, once paperwork was emailed they changed the damage to nearly each item to show every code imaginable, burned, water damage, worn, etc;. I do not recommend this corporation. I would stay far away from any company associated with Mayflower. It’s a shame the amount of money the government pays shady corporations to move their employees, just for there to be such disregard for their items.

If I could give them below a 0 rating I would. They ruined and broke my items. Movers complained that they weren’t even scheduled to work. Then packers just left after a two hours and only 2 returned the next day. Overheard movers threaten supervisor to go to the “owner” because they had to work that day. There was paint all over my items and items were unwrapped and unpacked after they left our house. After 7 moves, I have sustained MORE damage in this 1 move than all 6 previous. When I called and asked about the claim process, individual treated me as an inconvenience. Angry beyond measure, they deserve to go out of business.

My son & Law and Daughter just had a washer-dryer and refrigerator moved 02/26'2013. The driver of the truck (David), was very helpful and professional. However his helper Rodney was on his cell phone continuously the whole time. He was of limited help. He made some questionable comments to whom ever he was talking to. He said something like "who are you trying to get sexy with"? There were children in the area and heard those comments. Unbelievable. I asked him if he was here to help us or on the phone? He said "both". They even dropped the refrigerator on the ground while loading it.

This place was a great experience. They are courteous toward your belongings and they work very fast. I even packed my car keys by accident and they opened up a shipping container for me and let me get my keys back no questions asked. 5 stars. This place has amazing customer service.