Patton Brothers Water Heaters

The plumbers did a fantastic job finding and fixing my water leak. They worked hard to keep the costs down and explained all my options. After checking my pipes, they figured out that the main water line needed to be replaced. Brett and Ian handled everything with real skill and care. They called before coming every day and made sure I was always in the loop. The new main line was installed quickly and the quality of their work makes me feel confident about my plumbing now. I’m very happy with the service and wouldn’t hesitate to recommend them to anyone in El Paso who needs a reliable plumber.

Ian and his crew arrived right on time, treated our home with care, and kept all their plumbing tools and materials neatly organized during the job. They explained in detail how our new tankless water heater works and made sure to test every faucet in the house to confirm the hot water was running smoothly. Ian was friendly, easy to communicate with, and very professional throughout the process. I highly recommend Patton Brothers Water Heaters for anyone needing plumbing work done. Later, Brett came by for our annual plumbing inspection. He was punctual, courteous, and professional. Brett flushed, cleaned, and refilled our tankless water heater, then checked all the sinks, drains, and valves to make sure everything was working perfectly. He also gave helpful advice on areas that might need

Here’s the revised review following all your requirements: Like clockwork, the Fourth of July weekend arrived and I discovered my garage in El Paso was flooded, with water pouring out of my old, broken water heater. I have a home warranty, so I reached out to them and they sent messages to a couple of plumbing companies. I tried calling those plumbers myself, but only reached voicemail and never got a call back, even after waiting a few days. Since I have an elderly parent at home, I needed the water heater fixed that same day. I decided to call another local plumber. Brett answered the phone right away—no automated system, just a real person ready to help. Brett told me exactly when he could come by and gave me a clear price for replacing the water heater, with no surprise fees or extra h

We recently had some plumbing work done for our kitchen remodel in El Paso, and the experience was excellent from start to finish. The plumber, Brett, was friendly, professional, and easy to communicate with. He took extra time to walk us through what he was working on, explained how our new sink and disposal plumbing worked, and even gave us tips on how to keep everything running smoothly ourselves. Brett made sure we understood our home's plumbing system and what signs to look out for, just in case. He also shared that their team always aims to give customers more value than expected. Everything has been working perfectly since the job was done, and we highly recommend their plumbing services to anyone in El Paso!

Absolutely fantastic service! This is a family-run plumbing company in El Paso that truly cares about doing top-notch work and taking care of their customers. I needed help with installing a new dishwasher, which meant running new pipes and hoses. Ian in the office was super friendly and made it easy to set up an appointment. Brett and another plumber showed up right on time the next morning and handled everything quickly and professionally. They even took the time to check out a few other plumbing issues I had around the house. Both plumbers really knew their stuff, worked efficiently, and the price was very reasonable. They made sure to clean up after themselves and even wore boot covers to keep my floors nice and clean. I’ll definitely call them again for any future plumbing projects!