Payless Plumbing Sewer and Drain Cleaning Llc.

It's perplexing that there are so many negative reviews because I witnessed a man who was genuinely interested in solving my home's problem, not in taking my money. Scott responded quickly to an emergency Sunday call and he didn't act as though I was an interruption to his day off. This was, by far, the friendliest customer service I have ever had the pleasure of receiving. The Payless phone number is now a permanent part of my phone's contact list--I won't be calling anyone else. Thank you, Scott, for being a phenomenal public servant!!

I thought I would give this company the benefit of the doubt given the poor reviews. I made an appointment because I had an issue with my bathtub faucet and wanted the integrity of the plumbing system checked out in my entire home of 600 square feet. Whomever took my call didn’t seem too interested in my issue and scheduled me a couple days out. NOONE EVER CALLED OR SHOWED UP. I attempted to call them but only got a message saying that the PCS number was no longer in service. What the actual F? If you’re the owner reading this, please don’t respond.

Hot water heater went out 12/29/17 and had a contract through AHS warranty so a service request was opened. Payless came to check it on 1/02/18 and put in an order for a new hot water heater and the plumbing company NEVER came back. Here it is a month later and we are getting it fixed privately without the home warranty company or Payless Plumbing who were paid to fix it to begin with. Rude and disgruntled whenever we would call to see If an install appointment would be set, even hung up on my husband one phone call. Would never ever ever recommend them! Fyi: We've been in constant contact with AHS and they've even reached out on their end on Why this "vendor" has not completed the job or been back.. And they did let us know the order had long been approved. If I was casting blame on the

Funny they are getting such good reviews when my family has had nothing but trouble from this company. Specifically Scott. And as for the home warranty...only suppose to charge once for coming out and not again when coming back for the same problem..my family has been charged three times for the same issue. Posting under my name so family doesn't have any more problems from this rude plumber. Would not recommend this company.

Worst plumber I’ve ever dealt with. Specifically the owner. Refused to call us back, was nasty on the phone, and I ended up having to beg our home warranty to send someone else to handle our plumbing issue. The plumber they sent instead said they are called out to fix Payless’s issues all the time, so I’m not the first person with this problem.