Peak Heating And Cooling

My furnace had been off for 12 hours when I made the appointment the person taking the appointment knew this. I had been scheduled on Sunday at 8am to 10 am by that time the furnace had been out for 36 hours and in the 30's inside the house. The company never showed for the appointment. I called and got a virtual assistant that did nothing. The worse part about it is I had my in-laws living in my house and they are both in their 80's. Luckly, I got a hold of a smaller company that had a person answering the phone and had to pay an emergency fee to have them come out. Peak finally text me an hour and a half after my appointment was scheduled for and said they could have someone out in 3 hours. Run-away do not call this company. Worst company I have ever dealt with. They would get a negative

This company is amazing and has excellent communication skills, and I'm grateful for Emily's phone calls and the texts I received giving me the appointment confirmation, letting us know when our tech is on his way and more. Albert went above and beyond in making sure we were taken care of and happy with our results. Steven G did a wonderful job on helping fix our furnace and had a great sense of humor as well. We truly enjoyed using this company and will again. Thanks, Peak!

We had a great technician, Micheal, very courteous and explained everything he was doing. Although the outcome was not what we were expecting, needing a new furnace, he made it easy to order and it was installed the same day. Carlos was an excellent installer. Very knowledgeable, kept us informed. Thank you Peaks.

I wish I could put negative stars, I called these guys because they were the only ones at the time that were open. The only good thing about them is they showed up on time. The representative honestly didn’t seem like he knew what he was doing. They said we needed new parts and a new boiler. Quoted me $17,000. He turned off my boiler so “ it wouldn’t put more wear and tear on our system”. I called another company for another quote. They said we’re lucky our pipes didn’t freeze. They replaced my thermo coupler, cleaned my boiler and did some regular maintenance, my boiler fired right up. $228. 10 out 10 would NOT recommend.

Steve showed up right on time , I was notified before he got here. He was a joy to have here, he already knew what was wrong with my furnace before he looked at it , and fixed my hot water heater in less than ten minutes. The price was very fair . I can’t tell you enough how pleased I am to have honest people work on your home . They will be my people from now on ,that I call