Pebble Creek Landscaping

We hired pebble creek to landscape our backyard and they did great. However, I would not recommend them for irrigation needs. We had a leak, called them to come out, they dug a hole, cut off our water, and didn’t fix the leak. We received a bill for over $300 for them to dig a hole. We explained no materials were used, the technician cut our pipe and left it. We were charged for $50 in materials that were not used. They are refusing to reduce the price. We agreed to pay the initial $125 plus another $85 in labor but they are holding us to the $330 bill. In addition we had to call Hardy plumbing to repair and they actually FIXED it and charged $171. They are nice people but seems their technicians are not well trained and because of that we have to pay.

I hired PC to put in a front walkway, and irrigation in the back yard. The walkway is beautiful, but there were issues with the irrigation from the beginning. To their credit, PC was very responsive to my questions and concerns. They addressed all of the issues to my satisfaction. I think it is key to be at home when the work is being done , and to stay in communication with the office when you feel something isn't right. They worked with me until I was happy with the results.

Ryan is a great guy. His crew laid sod back in Feb. 2023 and we kept having questions due to over watering and a large oak that we removed and he came out several times to address our questions in person and by email. He is very knowledgeable and let us know we had a fungus and how to raise certain low areas of the yard ourselves. We offered to pay him for his time for coming out to answer our questions and he said no. Back in Feb. 2023, he crew did an ok job on the sod, we let them know our concerns and he checked the sod himself and had his crew fix the issues. Great customer service!!

Pebble Creek Landscaping just finished a retaining wall for me along the side of my house and it looks fantastic! Willie and his crew did an outstanding job. It's so great to find people who still do craftsmen work today.

This is an update form my previous review. Ryan, the owner called and we discussed the issue. We both were able to view the situation form the others point of view. This was welcoming. Based on our conversation, I will try, once again, to utilize this companies services. As I said in the previous review, professionalism goes a long way; and Ryan displayed nothing but the professional, entrepreneurial spirit that all business owners should have. A little professionalism goes along way. I was looking forward to working with this company. I had an appointment scheduled for 16 February for a simple estimate for a shrub removal. I was told that I do not need to be home and that the estimate would be emailed to me. The following day, Wednesday, I called to get the estimate because I had not rec