Pelham Heating & Air Conditioning

Pelham Heating & Air Conditioning was amazing from start to finish. They arrived promptly, diagnosed the issue fast, and had my AC running in no time. The technician was polite and professional. I appreciated their honesty and fair pricing. Highly recommend this company!

July 2022. Because for some reason my building engineer approved these horrible PTAC units as only one of 2 choices, and my preferred installer offered Ice Air and.not the other approved brand,, I purchased 2 units about 3 years ago. I’ve been unhappy since Day One. They are loud, the thermostats inaccurate, they cycle constantly, and don’t seem particularly energy efficient. Both units have already required servicing multiple times and today - a mere 3 years from purchase - one of the compressors has already failed. AVOID UNLESS YOU HAVE NO OTHER OPTIONS. April 2023 Adding to my original review first posted last year) Now less than a year after the review above (so fewer than 4 years after purchase) the unit that had the compressor replaced rattles like an old jalopy. The service peopl

The original PTAC unit in my apt. was failing, and the only viable replacement seemed to be an Ice-Air. Less than 13 month later, the compressor went and is now in for repair/replacement. I was also told that this unit would be more energy efficient than my older PTAC unit, but my bills are significantly higher.

They say this air conditioner is a whisper system but it's really loud. The digital panel also always reads a temperature that it isn't the actual room temp. If you have a management company that does poor maintenance or is too cheap to have the company come out for filter replacements and unit cleaning then you will be just like me and have increased breathing issues and be ignored by everyone in the office and the state you send letters to until you eventually die or save enough (which if you live in nyc= impossible) to move. One positive I can say is that when I called the company I was able after the second call to get an engineer on the phone who very clearly explained that they offered to provide maintenance but it was rejected and that my breathing issues are from the negligence of

Bought 2 ice air PTAC units 2 years ago. 13 months after purchasing them, and one month out of warranty, one of the AC units stopped working and had to be fixed for roughly half the price of a new unit. 2 years after purchasing, the heating part of both PTAC’s stopped working. Have had both units serviced every 6-9 months for upkeep and still had these issues.