Pella Windows and Doors Showroom of Pella, IA

As an installer who has installed many different brands of windows - Pella Windows are by far my favorite. They feel like quality windows while you are handling them. I’ve also seen their warranty and service department prove themselves time and time again. I would highly suggest putting Pella products in your home!

I recently worked with Pella to replace 4 windows. I am blown away how good the entire team was. The installation team, Ryan and Quan, were so great. They were very professional, their attention to detail was so good, and they left the area very clean. It is always nervous when you replace items, but the quality they deliver is exceptional. I worked with Andy on the sales side and he too was so helpful. He always answered his phone and addressed all of our questions. Tracey from the main office too went above and beyond when I needed help. I am so glad I choose this great Pella team to improve the windows in our house. If you are looking to upgrade your windows, please speak to Pella, you will be so happy you did.

I ordered a Pella patio sliding door from Lowe's on 3/30/2025. It was scheduled to arrive on 4/28/2025. I confirmed arrival date with Lowe's on 4/25/2025 who reported that it was confirmed in their system. On 4/28/2025 my door did not arrive. Not that big of a deal except that I had confirmed it so that I could go ahead and tear out the bay window and expand the opening in brick for the sliding door on Sunday before the day before the door arrived on Monday. On 4/28/2025 the door did not arrive even though Lowe's system showed it as confirmed for 4/28/2025. Lowe's provided me the customer support number for Pella and the PO#. NO ONE AT PELLA could tell me where the door was or that it had even shipped. I made multiple calls. People were kind but very poorly informed about their services. L

DON'T BUY A PELLA !!! I don't know what's happened to the leadership at Pella. I believe they forgot all about the customer. I bought a Pella French Door with the blinds in the glass panels a few years back. I bought it with their claim to lifetime warranty. But now that the string in the blinds have broken, they sent me a spool of string with no instructions. As a customer, I have no idea how to re-string a blind. Actually, having a customer repair their product, is NOT a warranty. Also, they do offer a replacement unit for over $1,700. Which, since I need two, would cost me over $3,400 which is more than it cost me to originally buy and have installed the current Pella French Door that I bought from them. This is NOT a company you can trust. I will be needing another French Door but I ce

Ordered a sliding glass door with wood trim. The door is beautiful and was installed as scheduled. The salesman was easy to work with and we did not feel pressured at all. The price was actually cheaper than their competitors and the door was superior quality. Will definitely use Pella again!