Pella Windows and Doors Showroom of Wilmington, NC

We worked with Tom Long on the remodel of our house. We’ve lived there for 20 years and we needed new windows in the worst way! He made it not only easy but attainable with the options and the very affordable quote that we received. We’ve had no problems along the way and everything went smoothly. Our house is absolutely beautiful now! We have recently built a detached garage and worked with his brother Bob Long. Everything has gone smoothly an the garage looks beautiful. We are so thankful for the team at Pella and everything they’ve done to help us along this journey! It’s nice to come home to what feels like a new house. We highly recommend working with Pella for any of your window needs!

The consultant did a great job sharing his design and technical expertise in an organized and thorough manner. He was very patient answering my questions completely. At no time did I feel like I was being “sold”. His focus on my goals was greatly appreciated. The encounter was enjoyable, educational and helped me arrive at a confident decision.

UPDATE: Water rains through our front door after 1.5 years and now being blamed on the overhang of the door is in violation of the warranty. These guys are pure poo poo. Take your money and spend it elsewhere. Not door professionals at all. MORE LIKE SCAM ARTIST Pella keeps deleting my review because they know I can prove everything in text or emails. One more bit of proof you should look elsewhere! I had an extremely frustrating experience with Pella over the course of two years while trying to install two doors in my house. The company's leadership, exemplified by Chad, seemed lacking and in need of improvement. Despite initially hearing back from Chad and discussing the situation, he failed to return my subsequent calls within a reasonable timeframe. Eventually, after leaving a fi

We had our entire home redone with Pella Windows and they are amazing, we immediately are seeing a huge difference in our home staying cooler and the outside noise level is now really low. I had a great experience with Tom Long on the consultation, product selection and measurement process. He was very thorough in ensuring that the right products would be made just for this house. The installation team was great, they were very attentive to every detail and left things clean after the work. Great job, Pella team!

Tom Long did an excellent job advising us in the purchasing process for Pella Windows. This was a replacement job of builder windows which while still under warranty had lost their seal and needed to be replaced. Can’t wait for the new windows!