Peppy Heating and Cooling Nampa

Had an issue with the gas furnace not operating correctly when trying to heat up. The tech Sammy diagnosed it quickly and resolved the issue promptly. He was kind and knowledgeable and explained everything along the way. I have not had a problem since the repair.

Peppy is AWESOME, honest, responsible, and respectful!!! Pick these guys for all of your H-VAC needs! Brett and the entire team take the time to listen to what you need and they go out of their way to ensure that the objective is accomplished. I am so grateful that my builder decided on Peppy. We just finished (about 18 months now) a custom modern farmhouse, constructed using LEED principles. We have 4,400 sq ft of open, expansive spaces. Brett and the team talked us into using the more efficient ductless system throughout the house and we couldn't be more happy with the final product. We have two Mitsubishi heat pumps and 9 total cassette heads, and one mini-ducted-air-handler, in our home. Our average monthly energy cost for our home (entire electric bill with a/c heat included)

I would highly recommend Peppys for all your HVAC needs. Making the appointment was easy and the person I worked with was friendly. Tech arrived on time and was very conscientious. I was doing the basic winter maintenance on a furnace in a new (to us) house. He identified some problem areas and was able to resolve the issues quickly. Pricing seems comparable to others in the market.

Peppy is our go to HVAC company. They have installed a new furnace and air conditioner for. Their prices are fair and they’re very responsive to requests. We recently found out they could service our gas fireplace. We were having trouble lighting it. They came out and showed my husband how it’s done. After they left, he was still struggling with the ignition. He called them and they returned to instruct him once again. Amazingly they didn’t charge us for either service call. I highly recommend Peppy’s for all your HVAC needs. They’re honest, reliable and don’t try to gouge you.

Update #2 6/24/25: They came out again to fix, replace, clean and make it right. I appreciate that. Lessons learned on both sides and promises to do better, which, after talking to the owner, I believe they will. Better inspections, better initial quotes. Our system is clean now and hopefully has any potential problems fixed. The owner seems to have a lot of integrity in recognizing when they did something wrong and working to fix it. Update 6/22/25: the prefilter light on the "certified asthema and allergy friendly" air cleaner came on and I went to clean it to day an the filter was packed with so much insulation from our attic that it the prefilter was jammed in there. Some of the insulation had also made it past the prefilter into the collection cells. See photo and video. Eit