PerfectTemp Heating, Air & Electric

We recently had our old heater repaired and upgraded in our home in Southborough. The technician, Ernest, was extremely helpful from the very beginning. His estimate for the heater repair was not only fast and clear, but also very reasonable compared to several others I received. Throughout the process, I had lots of questions about the heating system, and Ernest answered every one quickly and patiently, always making sure I understood everything. I had a tough schedule, but Ernest was always flexible and found a time that worked for me. On the day of the repair, he worked quietly and efficiently, so it hardly disturbed our daily routine. When the job was finished, he made sure everything was spotless—actually even cleaner than before he arrived! Ernest also took time to explain how our ne

Marvin was fantastic and really knew his stuff about furnaces! He arrived the same morning I called, right after I moved into my new home. My old furnace was making loud popping noises when starting up and there was a hint of gas smell, which made me nervous. I figured I’d have to replace the whole system, which can be pretty expensive. Marvin and his helper quickly took apart the furnace, gave it a good cleaning, and fixed the noise by adding a few needed parts—all for a reasonable price. He also explained that I could replace another part to make it even quieter, but recommended I try it out first to see if it was necessary, which ended up saving me extra money. After a few nights, we realized the furnace was quiet enough, so I didn’t need the extra work. The maintenance Marvin did shoul

I needed help with my heater repair in Southborough and called for service. When Leonard arrived to check my heating system, he found several other problems with my furnace that I hadn’t noticed. He explained everything clearly and reassured me that all the issues would be taken care of properly. Leonard handled the unexpected repairs really well and made sure everything was fixed so my home would stay warm during the cold Massachusetts weather. Later, he came back to install a brand new furnace, which works perfectly now. Leonard was always on time, friendly, and very understanding about my unusual work hours. He answered all my calls and texts quickly, and got everything done right on schedule. I highly recommend this team for anyone needing heater repair or furnace replacement. Great se

My husband and I have relied on PerfectTemp Heating, Air & Electric for several years now, and they always deliver great service. We’ve been part of their annual heater maintenance program for a few years and really appreciate the peace of mind it gives us, especially through the cold winters here in Southborough. We’ve only needed to call for heater repair twice, but both times a technician came out the same day, which was a relief. Just recently, our heater suddenly stopped working over the weekend, and by Monday, we realized it was due to a faulty part. Luckily, our heating system was still under warranty. The team handled all the paperwork with the warranty company, and by Wednesday afternoon, we had a fully repaired system and a warm home again. everyone we spoke with, from the friend

We recently had a new air conditioning system installed, along with some furnace work, and the team did a fantastic job. When our furnace stopped working right before the holidays, they responded very quickly and even came out on short notice to put in a new system, which was especially important with the cold winter temperatures here in MA. Since then, we've relied on their AC repair and maintenance services, and their maintenance program is very affordable. I really appreciate that they always call to set up appointments, so I never have to worry about forgetting. Leonard and the rest of the technicians have been professional, friendly, and really know their stuff. I definitely recommend their AC repair and HVAC services!