Pest Patrol of Central Florida

The worst experience I have ever received from a company in the “service” business. We handed them a pristine lawn. The crown jewel of the neighborhood. In two months they managed to destroy it. To the point that it will cost thousands to re-sod the entire yard. Any attempt to contact the owner is futile. Once the sale is made he “ghosts you” and hides behind his staff and automated texts. The Ops manager did come out and all he could say was “I don’t know what happened.” I am assuming he went to “grass college.” If he doesn’t know what happened perhaps he’s not cut out for lawn care. Bad service. Zero communication. And on top of that, they do not care if you do business with them or not. Save yourself the heartache and money. Look somewhere else.

Sorry to say I had to cutoff my lawn service with them. I had beautiful green St. Augustine when I hired them 4 yrs ago. Then a few years into their service things started to take a downward turn. Weeds became rampant & I requested an additional service call to which they came out to respray a couple of times. Then last year they did their annual Chinch Bug spray that I pay extra for every year. Not a week after my backyard grass began to die. I reached out to them right away. Their service tech came out & I asked him what happened he suggested maybe the technician sprayed the wrong chemicals because he indicated he did not see any "bug" activity. He agreed to check on it in 2 weeks but the grass continued to die. About 90% of my back side yard was dead. I reached out again this time Sean

I currently have them for my lawn care & pest control service, but now looking into adding their termite service so I eliminate Terminex. These guys really know their stuff, & great response time within reason if I ever have any issues. Just look at this lawn, my neighbors are constantly asking me what I do, I cant take any credit it’s all on Pest Patrol. Hands down best in the game !

If I could give zero stars that's what I would have given! Worst customer service ever. And their office manager is the most unpleasant individual, who offers no solutions. My grass has never looked so bad. And we paid for monthly service to try and keep it looking it's best. Grass started dying in random areas. Supervisor was sent out, only to give me excuse after excuse as to what was causing it. Taking no accountability what so ever and blamed it on everything but their service. Within 2 minutes of another lawn fertilizer company looking at our yard army worms were discovered to be the culprit! Fair warning, do not use pest patrol.

They treated my lawn 4 months ago and it looks super horrible now like never before. All covered with weeds, fourth part of my grass died. My front looks just scary. The guy came to follow up never he knock my door to talk to me or to check my backyard which is half dead grass !!!!! He left a paper that he fertilized my front ! Thats it ! My poor lawn keeps dying and I do not understand what I paid for ! I have a corner lot and these people never even treated my sidewalk grass !!! It has no grass left only weeds ! Be aware !