Peterman Brothers Heating Cooling Plumbing

Peterman’s Heating and Cooling has earned every bit of this five-star review! From the moment I reached out, their customer service was outstanding—professional, friendly, and quick to respond. The technicians arrived right on time, Ben explained everything clearly, and treated my home with respect. Not only did they install our new unit quickly and efficiently, but they also made sure I understood what was going on and how to prevent future problems. It’s rare these days to find a company that combines honesty, skill, and genuine care for their customers, but Peterman’s does exactly that. If you’re in the Louisville and surrounding area (we’re in Elizabethtown) and need reliable HVAC service, I highly recommend Peterman’s Heating and Cooling. Exceptional service from start to finish!

Travis did an excellent job replacing a double stack switch in my bathroom for the main lighting and exhaust fan. He was professional and very personable taking the time to explain my options. He performed an inspection of my breaker box and advised of typical wear and potential replacement of the breakers. He familiarized himself with the electric meter and underground service to the main, taking photos along the way. Travis represents Peterman Brothers very well with exceptional integrity and should be recognized for his excellent customer service and ability to add a comfortable and "family" approach to his interactions! He even offered to pick me up a cup of coffee when he went to get needed parts for the repair!! I was very impressed and will not forget his level of kindness. I have

I had previously used Peterman brothers for an AC install about 2 years ago and had a pretty good experience. During that install I was offered a membership into their “protection club” which I accepted. I recently called on January 20th because my furnace was not able to keep the temperature in the house up. The next available appointment was not until Jan 28th. I sucked it up and waited. The tech that was there was very thorough and did find the issue but it was a costly replacement and with the age of the system it was recommended to replace which I agreed to. The new furnace was installed on Tuesday, February 3. All seemed to be well until the following Sunday night when the system completely shut down. I called first thing Monday morning was assured that I was on the “emergency list”.

We had Peterman Brother’s inspect the Heating and Air system, as well as provide quote to tie house into city sewer on a house we are interested in buying. They did a great through inspection of the units with pictures and explanations. As well as a great detailed quote on installing sewer.

I have never used Peterman Brothers before and Jason E was a really great first impression. He was very professional and knowledgeable. I originally needed a flue added to my water heater but he pointed out some other concerning issues with the water and gas piping that was connected to the water heater. While I didn’t really want to spend the additional money, I did think it was important to get the additional work done. Jason didn’t push me to do anything I didn’t want to do and just explained the options and the concerns he had. I could’ve just gotten the flue added at the lower cost but I felt confident in his years of work and the knowledge he had and went ahead with the full work. Thanks, Jason, for being so professional and laying everything out so transparently. Keep up the great w