Phenom Pest Protection

Very professional and easy to work with! Great communication overall. The technicians who have treated our property have been friendly, polite, knowledgeable, and helpful. The treatment they've been applying seems to be effective so far. The billing has been accurate. And it has always been easy to reach someone at the company about a question or for other help. Highly recommend!

Steven came out to our house in Stevensville MD on Dec 28th and was an excellent professional who took the time to thoroughly examine our concerns and provided on the spot solutions so that our issues were resolved while he was there. He took the time to provide outstanding service to us from the beginning to the end of our service appointment! We are very satisfied with Phenom Pest Protection as a result. Excellent company that employs committed high quality experts, such as Steven! A+! Thank you!

From the moment I knew the company Phenom, I liked it! Both the sales rep and tech were very professional, friendly, knowledgeable, and understanding-exactly what you are looking for in any service company. All my questions were answered and I felt completely comfortable switching my pest control company. I’m excited for a more natural option that is effective in treating the pests but what puts my mind more at ease is I know I’m receiving excellent service. Love working with a small business! Thank you Logan and Chandler.

I was able to schedule the appointment online and then a representative quickly texted me to confirm the time/date. The technician arrived right on time and quick and informative. Their customer portal is easily accessible and you can see your scheduled appointments and pay directly from there too! A great company with a seamless customer experience!

We have had Phenom since we moved into our house for six years. When we began, we had Heather as our technician who was wonderful going above and beyond. After she left, we had a couple others that has taken care of our ant and rodent issues, keeping them outside. Now we have Rolando is wonderful, goes out of his way to make sure our bate boxes are full outside so no mice gets in the house. We always request Rolando because he makes sure everything is done correctly. I always make sure after our service, I will call the company to have him recognized. I have had some issues with the newer secretaries months ago being rude on the phone. Geneva is wonderful to speak to and goes above and beyond to meet your customer service needs.