Phoenix Pools & Waterfalls Inc.

To interested future pool owners, Our pool building experience started more than one year prior to selecting a company and signing a contract. We always complete extensive research prior to undertaking large scale projects. The general counsel given to us was that the experience would be very stressful and fairly miserable. After evaluating different companies, we selected Phoenix Pools based off our meetings with Charles, who was professional and provided a clear vision for the process in its entirety. Once the project started, we met Shane and Fernando. All our interactions with Shane, Fernando, and their crew members were enjoyable. They always took the time to answer all our questions. They also proved throughout the process to continually look out for our best interests, especially

We can't say enough good things about Phoenix Pools! We hired Phoenix Pools to build our in ground pool. Owner Shane Johnson was hands on throughout the entire process. We could not be happier with the finished product. Shane and his crew are timely, professional, and most importantly honest. The thing that most impresses me about Phoenix is that they stand behind their product. Any issues we have (which aren't many), are taken care of with no hassle. We highly recommend the in-floor cleaning system. Our pool is virtually maintenance free!! We recommended Phoenix to our friends and neighbors. A few have since built with Shane and his crew and I've heard only good things from them as well. We buy all of our pool products from the Phoenix Pools store. They have a very knowledgeab

Phoenix Pools finished the installation of our pool in July of 2019. Shane was extremely helpful and flexible with the design process, giving suggestions and creating the pool of our dreams. What started out as a basic rectangular hole in the backyard turned into a backyard oasis with some excellent design advice - a true destination for our family and friends. We appreciate every detail that was implemented from Phoenix who also works with Above and Beyond Complete Grounds Maintenance - what a dream team! As with any major investment, issues happen and Phoenix has been very supportive with fixing any problems in a timely and professional manner. They have been with us every step over the course of the last 6 seasons, from major issues to just answering questions. The retail store has

Awesome service! I’ve been using Phoenix pools for over 4 years now and I’ve had no issues. Everyone here is very polite, knowledgeable and professional. They are always straight forward and they are never trying to sell me anything extra. I recommend this company to everyone in the Omaha area!

I absolutely love these guys! I've had a pool for over 35 years and in one conversation with Shane I learned more about getting crystal clear sparkling water than anyone else ever took the time to tell me. Thank you Shane & Phoenix Pools! I wish I had met you years ago!