Pignatelli Electrical Contractors

I left an email for Pignatelli last night to assist with repairing an outdoor socket which no longer worked. I figured I’d hear back from them within. 24 hours to arrange an appointment. Better yet, my front doorbell rang and I met Fred who happened to be in the neighborhood on another job. I explained my problem and he was in and out in literally less than 10 minutes! Outstanding work and superior customer service! ,

In an area (the Berkshires) where many service contractors are over-priced and under-qualified, Pignatelli is an outstanding example of everything you want in a contractor. While like almost every service category in the Berkshires they suffer from too much work and not enough qualified providers so they can be difficult at times to schedule, they are worth the wait. They have done several small projects for me, and every time the personnel on site have been extremely competent and professional and work very hard at getting the project done quickly and expertly. And when usually I'm afraid to see the final bill for many projects I have done, every time I've used them I have been very pleasantly surprised at how reasonable and fair every bill I've gotten from them has been. A real find.

Used them for a few years, but now it's impossible to get a call back. Even when they promise that they'll call back within the week, no one follows up. Tried calling multiple times over the course of two months, and we were promised a follow up call three separate times. No one ever followed up.

I've used Pignatelli Electric for everything in our house: removing knob and tube, installing new lighting, upgrading service, and connecting appliances. They are a wonderful crew: highly professional, very talented, and super nice. I don't think I've ever talked so highly of my electrical contractor before! You won't go wrong with these guys.

Terrific and professional company. Had them remove the remainder of the knob and tube wiring in our house and install wall sconces. Will definitely use them again.