Pioneer Ace Hardware

LOVE the staff there — they’re always super friendly, welcoming, and genuinely helpful. They go out of their way to make sure you feel taken care of, which makes every visit such a great experience!

Amazing customer service, especially from David! He’s very knowledgeable, always helpful, and greets everyone with a genuine smile. You can tell he takes pride in both his job and workplace!

Went in asking several people for help. They called someone, and I stood there and waited for over 10 minutes without anyone even coming to the aisle they sent me to. Not only did the 2 women I came up to ignore me, but the front had 4 people who weren't helping anyone and just stood there staring at me. Thanks, Ace, for the exceptional service. Customers should come first before gossip and chit chatting.

Excellent service and well stocked. I go here three or four times a week and I'm always impressed

AloHa Ace Hardware of Haleiwa Hawai’i. I would like to express my appreciation and gratitude to your service I received from Keali. And please forgive me, the nice pretty older filipina lady too that was working during Keali’s assistance with me. She was friendly too! She told me about the survey and I said, I would love to share my experience. She also directed me to the phone chargers were located at the front check out area. That’s when Keali helped assisted me with the Phone battery chargers. Also, my member’s award account showed incorrect information, Keali was kind to help me get started with filling out a form so that the department that handles that would take care of that part. Overall, Keali did a GREAT JOB! Keali was very kind, considerate, very gentle beautiful spirit, Keali s