Pipe Dreamz Water And Sewer Atlanta

I wish I could give 10 stars, let me start off by saying Todd is absolutely amazing and Honest. He came out the same day I called him which was about a 45 mins drive, I live in Atlanta on a Sunday. Outstanding Service from Start to Finish! I had an amazing experience with Pipe Dreams Atlanta Water and Sewer. Todd came out and quickly identified and replaced the damaged pipes where the blockage was. The work was done professionally, efficiently, and with great care. What really stood out was the exceptional customer service. Every time I called, he answered right away and were patient, helpful, and supportive throughout the entire process. I never felt like I was left in the dark—he explained every step and made sure I understood what was happening. If you need a reliable, honest, and sk

It started with straightforward communication and informed decision-making on Pipe Dreamz Water and Sewer Atlanta's part. We had already assessed that we need to replace our waterline. Todd provided a fair offer for the work required to complete the job. Communication about timing was straightforward as well. They arrived on the agreed day and time and started right away. They demonstrated that they know what they were doing and pivoted as new facts emerged. None of this impacted the price or timeline. I appreciated the no-drama approach to soliciting business and the no-nonsense pricing, getting the work done, and the billing process. If you have a waterline main project, contact them first - it will save you a lot of frustration.

Thank you to Todd and Shannon who did an amazing job putting in a new water line at our house. Pipe dreamz were on time, professional, had the work completed in the time they said, left our yard looking super clean and were priced well. I would highly recommend Todd for any plumbing job! Call him today! Thank you Todd!

This was a job that warranted a second opinion. I was upfront and told Todd/ Pipe Dreamz that I would be seeking a second opinion. At this point is where he separated Pipe Dreamz from t he competition. Todd told me what the other company was going to quote me, left me a tool to turn the water off and on at the main, and gave me a schedule for open appointments. After I got the second opinion and was charged for a quote, I knew Pipe Dreamz was the company to stick with. Before it was all done, Todd replaced: 1. My main line 2. My neighbors main water line, and 3. Helped neighbor #2 troubleshoot a leak which was the result of a worn flapper. I am sticking with this company for life. I could go easily go on about how he was able to quickly diagnose my problem and identify poor materials

I had contacted Pipe Dreamz for a second opinion on a sewer line obstruction. Todd arrived the next day at 10 am and immediately went to work. Todd was incredibly kind and down to earth and attempted to clear the line (with the caveat of no charge of it didn't work). Within 30 minutes he had performed the same work another company did in 4+ hours (and billed the life out of me to do so). While neither company was successful at the time, Todd was completely honest and did not bill me for his time. Instead we began talking about next steps. Todd quoted me 20% less than the other company. Due to time constraints, I did not use Pipe Dreamz for the job, but I don't have any hesitations in giving them a call if I ever need additional plumbing work.