Plumb Works Inc.

Krum is the best! He came out for my home inspection during due diligence and came back out to provide the service. This was a full days of work with a partner. They moved my water shut off out of crawl space, reworked my pipes for crawl space access, reworked pipes of of a leaking sink with missing parts, and switched my water temp faucet things (because it’s hot on left and cold on right), and definitely more. (The hole was mistakenly patched up by a separate handy man, thus their removal.) AND Krum got my Dekalb plumbing certificate delivered to my email within a few hours. While I don’t know much about plumbing, I can see the new pipes have been installed sooo cleanly, very satisfying. I mostly appreciate their empathy and kindness, because I was kinda *losing my mind* this morning w

I was really impressed with Spencer service. He sent the quote right after the visit and offer competitive and reasonable price. We have decided to go with Plumb Works. I was also surprised that he was able to start work after couple day. Well done and will do business again. Thank you again for the great work.

Just bought a house that needed a new sewer line, and went with Plumb Works after getting a few quotes because of their attention to detail, friendly customer service, willingness to work within our budget, and extended warranty. The work included running a trench and cutting out part of the driveway, which they returned to good condition when finished. I would recommend them for any job.

From the initial call to schedule a repair to the actual service, the entire experience was top-notch. We had a plumbing emergency, and Ray got a plumber out to our home in about an hour and a half. Mr. Krum did an excellent job, was very detailed and explained the entire problem and process. The price was fair and work was high-quality. I appreciate the after-service emails documenting the repair process, faulty parts and replacement parts. Well done!

Wow. I'm not joking...I told my wife I had goosebumps after I got off the phone with Andrew, the technician that fixed several gas leaks and an improperly vented water heater for a blind, senior neighbor here in Kirkwood. It's SO nice to deal with a friendly, confident, competent, technician who genuinely cares and is trying to help you get the best value for your (non-profit's) money while doing the highest quality work. I LOVED my experience from calling to schedule the appointment to the quickly resolved gas leak for my senior neighbor. Great company, great customers service, great technicians.