Plumbers Supply Co. Worcester

Called a while ago and asked if they had a 2 inch brass coupling in stock they said no, I asked if they could order it for me and if they would take a credit card over the phone and they said no. Called Winnelsons and asked them to order it for me and didn’t even need to provide payment beforehand they ordered it on the spot. Would not recommend using plumber supply- they’re just showing up for work not actually helping people. The goofballs don’t even know what a retention head is, had to explain it to them 4 times before they came back with a retention head instead of an end cone.

Best plumbing supply around, top notch materials and people front to back. They go above and beyond every single time. This last time I called them 2 min before closing and they left a couple parts for me outside and told me to pay them next time. Most stores don’t even answer the phone within 15 minutes of closing. We’re very fortunate to have them. I’ve been going there for 10 years and not once have I ever had a bad experience. Thanks to them. I was able to complete the job and get the customers water turned back on.

I would watch yourself going in here unless your an experienced plumber. I had the hot water side of a bidet leaking. Long story short I took the valve off and brought it down to plumbers supply granted it was 20min before closing on a Friday not the best time to get help. I just figured they would know right away what this valve was and I could get some info on how to fix. I should of done my own research in the first place which I had to do after this experience. The counter person had the look like I was showing him some kind of new alien technology. He first stated he wasn't going to be able to provide any internal components to repair instead of replace. I figured the hell with it I buy the whole new valve how much could it actually cost? After punching some computer keys he came up w

I needed a simple boiler part to finish a repair. Not being a plumber, I wondered if I would be as welcome as a professional. The part was in stock, at only a couple dollars more than Home Depot ( which was out of it anyway) The place is modern, clean, and the service was friendly and efficient. I will not even bother with Big Orange next time. Give this place a try !

Awesome company awesome management just started coming here the last month or so but three sales people went out of their way because I didn’t have a receipt to return some thing so I could get a refund which I guarantee will not happen at any other plumbing supply company always have what I want in stock and at the best prices will be definitely coming here for everything HVAC and plumbing . Heard about it from a professional plumber friend of mine and glad I came