PODS Moving & Storage

I had my pod scheduled to be moved. They lied and said it’s to wet. In the picture I put my car in front of pond and showed the septic work that is currently being done. Not to wet for any of it. The pod is in the way. Because of there laziness, it has set me back because now I have to wait. On top of all that I’m still paying. I guess the puddle was the reason

I had a very disappointing experience with this company. Everything went smoothly until the driver arrived to remove the pod from my home and snagged a low-hanging cable, which tore the siding off my house. I immediately sent photos and filed a claim, but the company denied responsibility, claiming it was my fault because the street cables were hanging too low. What’s frustrating is that the first driver had no issue placing the pod during delivery but suddenly, when it came time for pickup, the cable became a problem. Update 10/26/25: I emailed as instructed below and the only reply was an apology but no resolution to the problem.

I previously used this company for storage and had a great experience, which is why I chose to use them again for my move. Unfortunately, this time the experience was not quite the same. While their pricing was higher than some other moving options, I expected a smooth process. However, communication throughout was somewhat challenging. About a week ago, I scheduled the delivery to my new city. When I called today to confirm the delivery time, I was surprised to learn that my POD had not yet left the original location. As a result, the delivery had to be rescheduled for a week later than I had planned. While the delay isn't catastrophic, it is disappointing, especially given the cost of the move. That said, I want to acknowledge that their customer service team was excellent. They were r

Ernest Hayes Picked up and delivered our pod. He was very friendly and efficient He has that pod pickup down to a well oiled machine Thank you, Ernest. We will be using pods again.

The young lady who picked up my POD was very professional. She called me 30 minutes before her arrival time and once she arrived, it didn't take her long at all to secure the POD onto the trailer was on her way!