Point Bay Fuel LLC

We have been a customer of Point Bay for over 25 years. They have always provided excellent service over the years, and they do a fantastic job keeping our furnace and air conditioner running efficiently. Their customer service department is friendly and helpful, and their service technicians are top notch. Our favorite technician is Fran who we always request to service our units. He is personable, honest, highly knowledgeable, and the best technician we have ever had service our units. He truly is a great asset to Point Bay and a favorite of ours. Thank you Fran for always doing such an excellent job keeping our units running so efficiently! You are fantastic!!!

We've been Point Bay customers for several years. They installed our furnace and hot water heater asnd have maintained it since. Everything mechanical will break now and t and they have always been super responsive. Id like to shout out a thanks to all of the service folks but a special thanks to Tom S. for the exceptional job he always does for us. Highly recommended.

My initial call and email were answered swiftly and all the info I requested was provided quickly and accurately. Service tech Fran showed up on time and clean and friendly. Never a doubt that I was in good hands. I had diagnosed what I thought was the issue however Fran checked the root cause to assure we had the right issue then quickly resolved and bango the AC is working swell again. These guys took care of me in the past with repairs and with a very nice new equipment install that was just fantastic. Pricing was fair though you can get your neighbor Bob over for less with a large hammer if that is your wish. I think the pricing ,service, expert techs and the overall experience was perfect. Highly recommend. Thank YOU!!

I started using Point Bay when I moved into my house in 2014. I used another company just once and went back to Point Bay. Starting from their administrative staff, always pleasant and professional. The Technicians have always been timely and professional as well. They will answer any questions you have and are just so nice. Without a doubt I would recommend them to anybody within their service area. Shout out to Darlene, Tom, and Tom!

Point Bay was one of the first companies we called when looking to replace an extremely old furnace and water heater. They were responsive and quickly gathered multiple proposals showing different alternatives, including energy-saving ones that would qualify for energy rebates. The pricing was comparable if not slightly above area competitors, and they were also not immediately available -- which I took to be a good sign. Installing what we ultimately chose as a replacement option turned out to be very complicated, and all the technicians involved were knowledgeable, quick-thinking and courteous. Top quality!