Pollux Air Conditioning

My air cond went dead. Not blowing air.Called few services companies to change new ECM blower motor but they all said they are off for holidays. Only Pollux Air , Lilly picked up the phone and gave me excellent reponse. After the call, Service man Carlos came over with OEM blower Genteq motor and installed it smoothly. He did a great job alignment the blower fan as well. Air cond is running flawlessly after repair. I gave Lilly, Carlos and Pollux Air 10 stars for well response and service . Much appreciated for the only HVAC company pick up the phone and done great repair job in Christmas time.

The best air conditioning and heating service I’ve had. The guy came in, knew very well what he was doing, provided great guidance and was very clean and careful while working. I saved their number for any future issues I or anyone I know may have.

Today I had the absolute pleasure of meeting Leo, and he took his time to explain the entire situation related to my central a/c system. He calmly and skillfully described what is working, and what isn’t, and tested everything in front of me so that I can see what the damage is. My system old, it’s from 2007, and he helped me understand why and when systems need replacing - instead of individual parts, which is of course the cheaper option. Pricing for items/labor was very reasonable, and the package deal included a total update of my thermostat, support frame for the new unit, and water sensor. Leo, if you’re reading this, the company is very lucky to have such a caring, patient, and well-spoken person representing them. I will update this review once my unit gets replaced. Thank you!!!!!

Phenomenal! My clients had an emergency where all of their AC units weren’t cooling. I called Lily, and same day we had our technician Carlos come for over 6 hours to make sure all our ACs received a full cleaning as well as parts and maintenance. Couldn’t be more highly recommend, will be using them from now on for all my clients needs. Thank you again to Lily and Carlos, very appreciative of your hard work.

From the first phone call, Pollux Air was awesome to work with! The tech came out, listened to my concerns, and fixed the issue with one of my units quickly. He even checked out my other two units and didn’t try to push or sell me anything extra, which I really appreciated. Super honest and professional! I’ll definitely be calling them again if I need service. Highly recommend!