Pool Scouts of the First Coast

The owner has given up it seems. He won’t answer my calls, texts or emails. My pool looks horrible. After 3 years of good care, the business has gone down hill. We are switching cleaners.

Very reliable with an email sent ahead of time telling you, the technician is on the way. This means if you have a home office, you can make sure your dogs are inside before they arrive. Very helpful!

This company did fine for many years but here recently had an employee that wasn't taking good care of my pool. Called and complained several times. Always told they make it right. But to pay somebody weekly to have something clean and it's to the point where my kids can't even swim. Not going to work. The Owner is always to busy to be bothered.. If you enjoy using your pool find someone else this ain't them. Pools yellow and found someone new to fix it.

This company has not shown up 2 different weeks in the past month. Making our pool walls turn yellow. Which wouldn’t allow us to swim in it for that weekend. Ruined 2 weekends. The worst part about it zero accountability didn’t apologize or make it right. Even when they do clean it’s minimal no scrubbing and cleaning the pool walls unless we physically watch them or ask. Save yourself and don’t hire this company they will let you down after a few weeks & cleaning quality is terrible even when they show up.

I am more than pleased with the service performed by your team on my pool. Work was completed expeditiously and with care. I called and management came to my home to access the pool and found algae in the water. He immediately set up pool service to help prevent further growth by placing chloride tablets in the skimmer. The team that came worked a miracle. I will definitely recommend this company to friends and family. Keep up the good work!