Pool Specialists

It was Friday afternoon and I was in a bind during a pool automation install. I called Craig Wooster with Pool Specialists as a last ditch effort, unsure if I would get a return call. To my surprise, he called back within 15 minutes and walked me through the solution. I was elated and extremely grateful. If you have questions, don’t hesitate to call, they are very friendly.

Pool Specialists is the pool management company for our family’s swim and racquet club.We have been members at Wood Valley for over 5 years and have been thoroughly impressed with the service that Craig Wooster and his employees provide. The pool is carefully and expertly maintained and the water quality rivals any other pool I have ever visited or belonged to. Craig goes above and beyond to service the club including providing free equipment, personal time, and is an extremely knowledgeable and professional business owner.

Working with Pool Specialists continues to be an absolute pleasure. Their expertise is unmatched, but what really makes them stand apart is their commitment to customer service while being empathetic to your needs. They’re willing to troubleshoot over the phone, if simple enough of course, before charging you a service call. And their turnaround time is immediate, not having to wait days or weeks for service. Owning a pool can at times feel daunting, but having Pool Specialists at your side makes it again feel like a joy. Thank you team, and thank you Morgan, you rock!

My husband & I both grew up swimming in lakes. Did not swim regularly in pools until adults. The salt system that Pool Specialists uses at WVSRC has been by far the most enjoyable & comfortable pool experience we have had since lake-swimming days - none of the skin/eye irritation experienced with chlorine systems. In our opinion, the pool has been maintained professionally & in a timely manner. Whenever I have had a question re: equipment (covers/rollers, robotic cleaner), Craig has responded almost immediately with the information needed.

We have been members of Wood Valley Swim and Racquet Club for seven years, and Pool Specialists has taken care of it for as long as I’ve been a member. They are fantastic! Great lifeguards, great technicians, clean pool, very responsive when the pool has an issue, excellent value - they truly lead the market as a pool company. One of my friends used to be a member of another neighborhood pool but her kids spent the summer ear infections because of the subpar water. Since joining Wood Valley with a pool under the care Pool Specialists, they’ve not had one. Also, Pool Specialists provides a salt water option, which is fantastic. I recognize the difference when I swim elsewhere. I wouldn’t want it any other way.