Pool Troopers

Frank is absolutely AMAZING! Knowledgeable and caring. He takes pride in making sure my pool is clean ( and beautiful too )! He alerts me if anything is not as it should be regarding needed repairs or concerns! He’s been an absolute pleasure to work with regarding taking care of one of the most expensive assets of my home! Thanks Frank! Lkb

Their favorite phrase is "this is not typical" "this is not standard" for the experiences we've had with this company. Issues began in June -July 2025 when pool went green in spite of paying this company for weekly maintenance. They claimed they had an issue with a technician and a new office was taking over the route. It took 3-4 weeks to address the issue - going from cloudy back to green to cloudy again. In the meantime, the technician set the pump to run continuously for several days to help address the issues. The pool finally got cleaned up mid July, but in October I contacted TECO because in spite of putting in a new AC unit, a new sliding glass door and a new clothes dryer, my power bill was still very high. The auditor came out on 10/31/25. Earlier that day, the Pool Trooper s

We have had Pool Troopers servicing our pool since last August. Since May 30th, our pool has been green for all but about 10 days. We have had 3 different pool techs in the past 6 weeks, along with a supervisor coming by, but this pool will not clear up and stay clear! The tech who came last week told us to spray off the filter and brush the pool once before he comes back this week. We have done that and it is more green than ever. I am about ready to FIRE this company!

Joel has been servicing our pool for some time now. He is extremely polite and professional, and does a very thorough job. He is very kind and a pleasure to have at our property. Joel is a wonderful guy.

I am very disappointed in the service I’ve received. I recently had my pool re-marcited, and Pool Troopers agreed to brush the pool three days a week. I was told on Thursday that another technician would be coming out to brush and balance the pool. No one showed up on Friday. I called at 2:00 p.m. and was told someone was on the way. I called again at 4:45 p.m., right before closing, only to be told that no one would be coming after all. This level of service is unacceptable, and I am extremely disappointed with Pool Troopers.