Port Charlotte Septic Inc

BEST!!!! Septic company in this area. We had another company come out (sos) and told us 400 for them to clean out our septic and when they came out they took forever to find the septic even though we told them where it was at . They then persisted to say that they would charge additional if it went over an hour . We sent that company away and called port charlotte septic. She owner answered and her husband came out right away to talk to us and look at what was going on. They came out the next day and pumped our septic and did not over charge if it went over and hour mark. They were kind and friendly and i greatly appreciate the information that they told us that we didn't even know. I will continue to use this company and recommend to everyone who is looking.

BUYER BEWARE, this company is terrible. They installed a brand new septic 2 years ago and now there are problems with it. So I called them up and the owner Terry said he would go take a look at it in the next few days. Then I tried calling him everyday for 2 weeks with no response. So today I texted him and he said he did not have time to look at it (my house is only 5 blocks away from their office) and even if he did they would not be able to do anything for 3 months. I paid them over $20,000 and this is how I get treated, they put in a crappy septic and will not even go out and check out what is wrong and try to fix it? Then he texted me, he does not need this. So he is telling me and all future customers he does not need us. So do him a favor and do not use their company, because he doe

2nd time having them come out, 😁😁I trust this company like no other, it’s been 2 years since they fixed a few pipes in my house and everything is still working perfect! I loved their customer service! They were so nice! Mrs Jan was very helpful with helping me figure things out. And Terry was very efficient about his work and was also very helpful with other questions I had. I HIGHLY recommend this company.

They are the best out there !!! Terry and his wife Janelle were right on the problem we were having ..I can't thank them enough for how professional and courtesy they were to out situation..not only did they come fast Terry Norton went out of his way to guide us to a temporary fix to a plumbing area..he is moving as fast as he can to get a new septic tank system done.i highly recommend this company !!!

Do yourself a favor & use anyone else. Had to put in a new drain field in my PC rental. They don’t do the electrical work. When asked who he uses I was told they don’t work with electricians (should’ve been a clue). New pump stopped working after about a week. They claimed it was the electric randomly going off but outlet had power every time we tested it. Worked for few month then pump stopped working again. Waited 3 days to come out. When I finally called again, Terry, he acted like it was first he heard of my call even though I explained everything 3 days earlier to his wife. He used epoxy & ties to fix something but claimed issue was my tenant’s laundry (adult couple W 1!kid visiting). Not surprisingly a couple week after 1 yr warranty the pump stopped working again. Of course