Preferred Home Services

Jesse did an amazing job fixing a previous plumbers bad work. Also installed a expansion tank and brought everything up to code. Was a pleasure working with them, fair pricing, would recommend 👌

The technician that came was Chris Crawford. I had exceptional service. The entire process of signing up for services and receiving them was second to none. I highly recommend this company to anyone, everyone has been extremely professional and knowledgeable. I had my water heater serviced, Chris took time to explain everything to me. I am also having the air conditioner serviced through them. Extremely fast appointments available.

After an absolutely miserable three days dealing with a home sewage nightmare, I was at my wits’ end. I called five different companies, and every single experience left me disappointed; some were unprofessional, some were clearly just chasing a paycheck, and none inspired any confidence. Then I called Preferred Home Services… and wow, the third time really was the charm! From the very first phone call to the moment they packed up, everything was perfect. The team was incredibly knowledgeable, honest, courteous, and genuinely cared about solving the problem the right way (not just the most expensive way). They explained everything clearly, worked efficiently, and treated my home with respect. I can’t thank Chris Crawford, John Galavan, and Preferred Home Services enough for turning a terri

Where do I start? First off the service was timely and professional. My issue was resolved but after reviewing my invoice "I felt" the charge was a bit high for the service and part replaced. I went online and asked to speak with a manager, we played phone tag for a bit but I spoke with a "field Supervisor" today; he listened to my concerns and explained Preferred's Invoicing policy. He asked me, what I would consider a fair resolution and I told him: he went back to his manager and it was approved. I like to do business with companies that work in the customer's behalf and resolve issues in a manner that is fair to both parties. Thank you Logan for being my voice and taking a potentialy negative experience and making it positive one!

We had PHS install a backflow protector and dig a new drain field in our yard in December after our sewage backed up in our house from a blocked pipe somewhere in the line. The initial consult was fine and the techs showed up but the job was extremely rushed because the said they had to be at their next job. They completely destroyed our entire yard. They said they "were plumbers, not landscapers" which I get, BUT, we couldn't even open our fence because the dirt was a foot higher than it should be and our entire yard looks like a plowed field. We can't even walk through it without twisting an ankle. After asking them to do better, they agreed that it was a mess and they sent someone else back to try to do a better job at leveling the yard. Their "rushed fix" didn't actually "fix" an